Account

• Get your Webservice Merchant ID - Spartoo (Shopify)

  Feed.biz needs your Spartoo partner code before it can send products or import orders. Spartoo calls this code the webservice merchant ID. In Feed.biz the field is Partner code. It is the same code. Where to find it Sign in to your Spartoo seller account. Open the Informations tab. Copy the value on the line Id Marchand pour webservices. ![Id Marchand pour webservSome readers

Settings

• Connect Spartoo and the app - Spartoo (Shopify)

  Your Spartoo settings, rules, product feed, and orders are in Feed.biz. The Shopify app stays installed on the shop. It reads the catalogue and creates the orders. You connect each shop once. Steps Open the Spartoo app in your Shopify admin. The screen asks you to connect. Click Connect to Feed.biz. A window opens on Feed.biz. If it doesSome readers

• Settings > Authentication - Spartoo (Shopify)

  Spartoo > Settings > Authentication This screen has two connections. One is to Spartoo. The other is to your Shopify shop. Each has its own test, because one can work while the other does not. Partner code This is the webservice merchant ID from Spartoo. Paste it into Partner code. See [Get your Webservice Merchant ID](https://doc.common-services.com/en/articlFew readers

• General Settings - Spartoo (Shopify)

  Spartoo > Settings > General Settings This screen sets what goes to Spartoo, and how orders come back. It has five sections: Products, Colors, Currency, Discounts, and Orders. Products Products to export All active products — sends the full catalogue on each run. Only recently updated — sends only products that changed in the lookback window. UseSome readers

• Countries - Spartoo (Shopify)

  Spartoo > Settings > Countries The screen says: Select the Spartoo platforms you sell on. Spartoo is made of several national platforms. Tick the ones you sell on. That choice decides where the catalogue is sent, and which platforms the order import asks. Each selected platform gets its own language block in the feed, with its own title, description, and colour name. ISome readers

• Scheduler - Spartoo (Shopify)

  Spartoo > Settings > Scheduler This screen turns the automatic Spartoo tasks on or off. Each row is one task. The checkbox under Status turns it on or off. Click Save after a change. The four tasks Send products to Spartoo Builds the product feed from your catalogue and sends it to Spartoo. Runs at :15 and :45. Import orders from Spartoo Fetches newFew readers

Products

• Image Mapping per Colour - Spartoo (Shopify)

  Learn how to assign specific images to each product color before exporting to Spartoo. Improve product listings with Image Mapping per Color.Featured

• Categories - Spartoo (Shopify)

  Spartoo > Categories A product is sent to Spartoo only when a category rule places it in a Spartoo category. Without a matching rule, it is not exported. Add a rule Click Add rule. Rule name is for you. It is not sent to Spartoo. Match is all conditions or any condition. all conditions needs every line to match. any condition needsSome readers

• Colours & Sizes mapping - Spartoo (Shopify)

  Spartoo > Colors & Sizes Spartoo only accepts its own colour and size codes. Match each shop value to a Spartoo value on this screen. What you see The values come from the catalogue. Until the first read has run, the screen shows: No product yet. They arrive from your shop connector. Each row has three columns: Column MeaningSome readers

• Exclusions - Spartoo (Shopify)

  Spartoo > Exclusions Products that match a Categories rule are sent to Spartoo. An exclusion keeps some of them out: a brand you do not sell there, samples, seconds, or anything else you do not want listed. Add a rule Click Add rule. The form is the same shape as the other rulSome readers

• Products - Spartoo (Shopify)

  Spartoo > Products This screen shows what Feed.biz has read from the shop. You can check a product, change a value for Spartoo only, and send a product without waiting for the scheduler. The list stays empty until the catalogue has been read. The message is then: No product yet. They arrive from your shop connector. Ask for a read under Settings > Authentication, with Request a catalogue sync. If there is no category rule, a warning is shown: a product is sent only once a cateFew readers

Pricing

• Pricing - Prices / Price rules - Spartoo (Shopify)

  Spartoo > Pricing > Prices In the Shopify app this screen was called Price rule. It now shares the Pricing menu with Discounts. A price rule changes the price sent to Spartoo. It does not change the price in the shop. Add a rule Click Add rule. Rule name, Match, and Conditions work like the other rule screens. The fields are Category, **Some readers

• Pricing - Discounts - Spartoo (Shopify)

  Spartoo > Pricing > Discounts A discount rule marks a product as reduced on Spartoo. The shopper sees the original price and the reduced price. A price rule, under Prices, only changes the price that is sent. Before you write a rule Discounts are sent only if Apply discounts is on, under General Settings. Discount source, in the same section, chooFew readers

Orders

• Orders > Spartoo (Shopify)

  Spartoo > Orders Two tabs: Order Import for orders Spartoo has and the shop does not yet, and Imported Orders for orders already taken. The planned import runs at :20 and :50. It queues the order for the shop. These tabs are for checking, and for doing it now if you do not want to wait. Order Import Choose the Country and the **Days of orders to feFew readers

Reports

• Reports - Spartoo (Shopify)

  Spartoo > Reports Every run leaves a line here. If a product did not reach Spartoo, or an order did not reach the shop, the answer is in this list. The list above the table filters the rows: All report types, PRODUCTS, or ORDERS. The list Column What it holds Date When the run started Type | PRODUCTS or **ORSome readers

Support

• Support - Spartoo (Shopify)

  How to reach us Support is open Monday to Friday, 9 am to 6 pm, Paris time. Start a conversation with the chat at the bottom right of the screen. The assistant answers first. It can hand the conversation to a person. If nobody is available, leave your email address and your question. The reply goes out when the team is back. What to send What you expected, and what happened instead. “Product X is not on Spartoo” is something we can look into. “The feed is broken” is not. The shopFew readers

• Your Shopify subscription has expired - Spartoo (Shopify)

  Spartoo work runs in Feed.biz. The subscription is paid in Shopify, through the app installed on the shop. If it expires, Feed.biz stops. What you see A red banner on every Spartoo page in Feed.biz: Your Shopify subscription has expired. Spartoo tasks for this shop are paused until it is active again. Update your subscription in your Shopify admin, under the Spartoo app; everything resumes on its own, and nothing has been deleted. ![The banner in Feed.biz](https://storage.crisp.chatFew readers

Frequent Issues

• Remove a product from Spartoo - Spartoo (Shopify)

  Feed.biz can stop sending a product to Spartoo. It cannot delete the listing that is already on Spartoo. What Feed.biz does What you do in Feed.biz What happens on Spartoo Add an exclusion The product is not sent on the next run. What is already online stays. Leave it without a category rule (**Few readers

• Messages and errors - Spartoo (Shopify)

  Most answers are under Spartoo > Reports. Open the run with View Report. Error opens first when there are any. Spartoo’s own text (for example an EAN refusal) appears in the Message column. Banners on every Spartoo page Message Meaning What to do Please set your Spartoo partner code first. | No partner code is saved. | Paste it under [Settings > Authentication](https://doc.common-services.com/en/article/settings-authentication-spartoo-shoFew readers

• First setup checklist - Spartoo (Shopify)

  Do these steps once per shop, in this order. Daily work then stays in Feed.biz. 1. Connect the shop From the Spartoo app in Shopify, connect the shop to Feed.biz. See Connect Spartoo and the app. 2. Partner code Copy the webservice merchant ID from Spartoo ([Get your Webservice Merchant ID](https://doc.common-services.com/en/article/get-your-webservice-merchant-id-spartoo-shopify-1chxFew readers

• Product Options - Force stock, Disable, price and name - Spartoo (Shopify)

  Spartoo > Products > Product Options These settings apply to one product. They override the general rules for that product only. They do not change the product in Shopify. Open the Product Options tab, then the options for the product. The fields Field What it does Override name Replaces the product name sent to Spartoo, in every language. Override price | Replaces the price for this product, before currency conversion. Price rules and disFew readers

• EAN and barcode refusals - Spartoo (Shopify)

  Spartoo expects an EAN on variants when you send barcodes. If the code is wrong, Spartoo refuses the line. The refusal appears under Reports (View Report), often with text about the EAN (for example that it is too short or ends with 000). Where EANs come from Feed.biz uses each variant’s barcode from Shopify as the EAN, when Send EAN codes is on. Settings > General Settings > Send EAN codesFew readers

• Stock or price did not update on Spartoo - Spartoo (Shopify)

  Feed.biz only changes what Spartoo shows when a product run actually sends that product. If stock or price looks stuck, check these in order. 1. Did a run happen? Red banner Your Shopify subscription has expired. → tasks are paused. See Your Shopify subscription has expired. Settings > Scheduler: Send products to Spartoo must be on. Open [Reports](https://doc.common-Few readers