Stock or price did not update on Spartoo - Spartoo (Shopify)
Feed.biz only changes what Spartoo shows when a product run actually sends that product. If stock or price looks stuck, check these in order.
1. Did a run happen?
- Red banner Your Shopify subscription has expired. → tasks are paused. See Your Shopify subscription has expired.
- Settings > Scheduler: Send products to Spartoo must be on.
- Open Reports. If there is no recent PRODUCTS line, nothing was sent.
2. Was this product in the feed?
On Products, check Sync.
- No → no category rule places it. Fix Categories.
- Exclusion match → it was not sent. See Exclusions and the report warning matches an exclusion rule.
Under General Settings:
- Only recently updated → unchanged products are skipped. Switch to All active products for a full refresh, or edit the product so it enters the lookback window.
- Export only products in stock → out-of-stock variants are skipped (report: is not in stock).
3. Stock still wrong
Check | Where |
|---|---|
Shopify stock was updated, but catalogue not re-read | Request a catalogue sync on Authentication, or wait for the scheduled read |
Force stock on the product | Sends 999 every time — Product Options |
Disable on the product | Sends 0 every time — Product Options |
Mapping / build errors | Reports → View Report |
Disable and exclusions do not delete the Spartoo listing; they only change what is sent (or stop sending).
4. Price still wrong
Check | Where |
|---|---|
Shop currency | General Settings — wrong currency sends wrong prices |
Override price | Product Options — replaces the shop price before conversion |
Price rules | |
Discounts | Apply discounts + Pricing > Discounts (Shop discount vs Compare-at price) |
Overwrite products already on Spartoo | General Settings — when off, Spartoo may keep older product data for some fields; turn on if you need a full overwrite of products already there |
5. Confirm on the next run
- Fix the setting or mapping.
- Let Send products to Spartoo run, or use Export selected.
- In Reports, open View Report for that SKU.
- If you need the file Spartoo received, use Download feed while the row is still there (kept a few days).
Updated on: 13/10/2026
Thank you!