Scheduler - Spartoo (Shopify)

Spartoo > Settings > Scheduler

This screen turns the automatic Spartoo tasks on or off.

Each row is one task. The checkbox under Status turns it on or off. Click Save after a change.

The four tasks

Send products to Spartoo
Builds the product feed from your catalogue and sends it to Spartoo. Runs at :15 and :45.

Import orders from Spartoo
Fetches new orders from Spartoo and queues them for your shop connector. Runs at :20 and :50.

Report shipments to Spartoo
Tells Spartoo when an order is shipped, and sends the tracking number. Runs every two hours. It tries up to five times. Only the tracking number is sent.

Report cancellations to Spartoo
Cancels the order on Spartoo when it is cancelled in your shop. This is off by default. A cancellation on Spartoo cannot be undone, and the buyer is refunded at once.

Turning a task off

Send products to Spartoo off: Spartoo listings are not refreshed, including stock.

Import orders from Spartoo off: new orders stay on Spartoo and do not reach the shop. They are not lost. When you turn the task back on, the import looks back as far as Days of orders to fetch.

Report shipments to Spartoo off: Spartoo is not told about shipments from the shop.

Report cancellations to Spartoo off: a cancellation in the shop is not sent to Spartoo. On Orders > Imported, that order can show as Cancelled, not reported. Spartoo still treats it as open.

If a task seems not to run

Check Reports first. A product or order run that finished leaves a line there. If a run was skipped, the report gives the reason. That is usually a missing partner code, a connector that cannot be reached, or an expired Shopify subscription.

If the banner Your Shopify subscription has expired. is on the Spartoo pages, the tasks are paused until the subscription is active again. Nothing is deleted.

Also check Authentication: the partner code must be accepted, and the shop connector must be reachable.

Updated on: 13/10/2026