Support - Spartoo (Shopify)

Free Support Request

Our support is available Monday to Friday, 9am to 12am (Midnight) Paris time. If we are unavailable, please provide your email address and ask your question; we will respond as soon as possible!

How to contact us:
You can start a live session by clicking the "Chat with us" button or by using the chat widget option located in the bottom right corner of your screen. Our AI assistant is here to answer questions quickly and can connect you with a human agent if needed.

Please provide us with:

• A detailed description of the problem
• Key information link to the issue (example: order ID with error, ...)
• Screenshot if necessary
• Your shop URL

Updated on: 13/07/2026