Settings > Authentication - Spartoo (Shopify)
Spartoo > Settings > Authentication
This screen has two connections. One is to Spartoo. The other is to your Shopify shop. Each has its own test, because one can work while the other does not.
Partner code
This is the webservice merchant ID from Spartoo. Paste it into Partner code. See Get your Webservice Merchant ID for where to find it.
Check connection asks Spartoo if the code is accepted. The answer is Connection established. or Connection failed. Check the partner code. The test does not save the code. Click Save after it.
Shop connector
The screen says: Feed.biz reads your catalogue from the app installed on your shop.
Connector address and Connector token are filled in when you connect the shop. You cannot edit them here. They show which shop Feed.biz is reading.
Check the connector calls the shop. The answer is Connector reached. or Could not reach the connector. A failure here is the shop app: the app was uninstalled, the token was replaced, or the shop is closed. It is not a Spartoo problem.
Request a catalogue sync asks for a full catalogue read outside the schedule. Feed.biz then shows how many products and variants the shop has, in this form: You have 120 products and 340 variants. The sync runs in the background; you do not need to stay on this page. The two numbers are the counts from your shop. You can leave the page.
The button then waits 30 minutes and shows the time left, for example Request a catalogue sync (29:42). If you click it again before that, the message is: A sync was already requested for this shop. The catalogue is read twice an hour, so there is nothing to do but wait.
Usual order
- Connect the shop.
- Paste the partner code, click Check connection, then Save.
- Choose the platforms under Countries.
- Wait for the scheduled catalogue read, or click Request a catalogue sync.
- When the products are in, map Categories and Colors & Sizes.
Updated on: 13/10/2026
Thank you!