Orders import

Orders Acceptance

Orders > Cdiscount > Accept the orders

Order acceptance confirms the order with CDiscount: if you accept an order, that means you accept to fulfill and deliver it.

Important:
Once accepted, the order cannot be imported immediately. Allow a processing period of up to several tens of minutes.

Orders Import

Orders > Cdiscount > Import the orders

The module displays a list of orders to import; you can import them individually or by batch.

Unselect the orders that you do not want to import.

Once imported, you will find them in your usual orders list. CDiscount orders then have the payment method CDiscount.

Important:
If Import by reference (SKU) is configured (Settings), the PrestaShop Reference field must match the CDiscount SKU / SellerProductId. This is the mandatory matching key. If it is not found, the order is not imported. See also Validate your catalog structure.

An automatic import script is available: see Scheduled Tasks.

After the order import

An additional section appears on the order page so you can easily identify a CDiscount order:

Status updates will then be automatic: see Orders Statuses.

It is essential to enter the tracking number on the order page for any shipment whose status you want updated automatically:

Updated on: 12/10/2026