Orders Statuses

Once the orders have been imported and when the order is shipped, update the status to notify CDiscount of the shipment and tracking number.

The module notifies CDiscount; CDiscount notifies the client.

Check your configuration:

You have previously configured your order statuses:

You have configured your Scheduled Tasks (CDiscount Marketplace).

Check your orders:

– Your orders have the status that you have configured
– You have indicated a package tracking number (mandatory)

Then test the script yourself using the test procedure in Scheduled Tasks (CDiscount Marketplace).

Diagnosis:

– Go to one of your orders that is eligible (status matches the shipped status configured in the module) and assign a tracking number
– Copy the order status update URL from the Scheduled Tasks tab in the module configuration
– Paste the URL into your browser address bar, add &debug=1 at the end, and press Enter
– A page shows the result of the operations; send us that content in a text file if anything fails

Important:
If you use batch update software (for example Expeditor), ensure module integration with your technical provider or webmaster.

Updated on: 12/10/2026