Error: missing required field (Inconsistency – Missing …)
On product creation export, you may see:
products_create.php(#1989): Inconsistency for product XXX-YYY(1/2) - Missing Description for Product
or, depending on the missing field:
… - Missing BrandName for Product
… - Missing ShortLabel for Product
… - Missing LongLabel for Product
… - Missing Model for Product
… - Missing CategoryCode for Product
… - Missing ProductKind for Product
… - Missing Navigation for Product
(The name after Missing is the required technical field.)
The product (or combination) is not exported until that field is filled in PrestaShop / model / profile.
Quick map
Message (Missing …) | Where to fix |
|---|---|
Description | Product description + Short / Long Description Field — see Missing description for the product and Settings |
ShortLabel / LongLabel | Product name / titles (often PrestaShop name) |
BrandName | Manufacturer / brand on the product sheet |
Model | Cdiscount model linked to the profile — Configure a model |
CategoryCode | Cdiscount category (levels 1–3) in the model |
ProductKind / Navigation | Model specific fields / mapping |
Missing EAN does not use this message: see Missing EAN code for products.
Empty reference: see Error: Products with a missing reference.
What to do
- Find the product via the reference /
product/combinationIDs in the message. - Fill the indicated field (product sheet, manufacturer, or model / profile).
- Confirm a complete profile + model is linked to the category — Selecting the Categories.
- Re-export: Export : Products creation.
Catalog: Validate your catalog structure.
Updated on: 12/10/2026
Thank you!