Multistore

You were redirected here because you use PrestaShop multi-store. Please read these common cases first.

Contexts

By using multi-store, you acknowledge that you have read PrestaShop’s multi-store documentation and will not contact us for context-related issues.

Context is set by the shop selector at the top of the page:

The module works only in a single shop context. It does not work under All shops or a shop group.

Saving the module configuration in any other context can cause malfunctions.

Scheduled tasks

Cron jobs restore the context that was active when the module configuration was last saved.

After any major / structural change (employee, shop settings, etc.), open the module in the correct shop context and Save configuration again.

Support

Before requesting support in multi-store:

1. Save the module configuration in the correct shop context
2. Check all PrestaShop settings in that same context
3. Reproduce the issue again, still in that same context

Most cases come from working under All shops by mistake.

Access to support and updates: Business Care, or one year support and updates — see Support CDiscount.

Commercial and legal framework

By purchasing the module, you agreed to the PrestaShop Addons Terms and Conditions.

Each license is valid per module and per shop. For multi-store support, you must provide proof of any additional licenses for this module.

Updated on: 12/10/2026