Incorrect EAN code for products
When exporting products, you may see:
EAN is incorrect, Product ID: [2/7, 2/8, 2/9, 2/10, 2/11, …]
(Export summary may also show Incorrect EAN.)
The list uses product / combination IDs in the form 1/2 (1 = product id, 2 = combination id).
Each listed product has an EAN with an invalid check digit, or that does not follow GS1 rules (often generated / bought outside GS1).
Marketplaces require valid EAN/GTIN codes (ideally issued by GS1). Codes from other modules, free lists, or resellers usually fail.
More info:
EAN / UPC / GTIN for e-commerce and marketplaces
See also: Validate your catalog structure · Settings (EAN policy)
Updated on: 12/10/2026
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