Sending and Syncing Offers

Prerequisites

Before starting, make sure you have:

• Validated your catalog structure
• Understood the difference between an offer and a product
• Verified that your products are eligible for sale on Amazon
• Run and configure the scheduled task "Report Listing Inventory"

Catalog > Amazon > Offers

In Catalog > Amazon > Offers, you can access the operations for sending your offer feeds.

The module uses a queue containing products marked as “Update”.

If no products are in the queue, you can:

• Manually select products
• Or let automatic logging detect changes

Sending and Updating Offers

By default:

• The module sends only quantities and prices
• It updates existing offers on Amazon (no product creation)
• The unique identifier used is the SKU, corresponding to the Reference field in PrestaShop

📊 Once the feed is sent, check the Report tab to verify Amazon's feedback.

Options

Adjust the content and behavior of the feed.

Standard Options

• Extended Data

Also sends the title, description, manufacturer, category node, etc.

• Send Images

Adds images to the offer feed.

Advanced Options

• Display JSON

Shows the feed content without sending it to Amazon (diagnostics/verification).

• Matching

Attempts to associate your offers with existing Amazon products using EAN/UPC.

• Include List Price

Adds the strikethrough price (list price) to the feed.

• Include Latency

Includes the handling/preparation time (latency) before shipment.

• No Price

Sends offers without price (special cases).

• Send Entire Catalog

Forces a full feed submission (instead of only modified products).

Matching

To perform matching, first configure the scheduled task for Report Listing Inventory.

Then, you can select the Matching option before sending the feed to Amazon:

In Case of Malfunction

Before contacting support, ensure that:

• Your products are eligible
• Logging is functional (check entries in the Tools tab)
• You consistently review the Report after every feed submission

In Case You Need Support

Please provide:

• The generated JSON file: see how to generate it
• The Amazon report: see how to retrieve it

⏱️ To automate the process, you can configure a cron job for offer synchronization in the Scheduled Tasks tab.

Updated on: 09/10/2025