Articles on: Amazon Marketplace (Prestashop)

Missing attributes product_type (Error 8560)

Error 8560 when sending offers (synchronization)


Example message


Error 8560: SKU: XXX-YYY - Missing attributes: product_type. No matching ASIN found. Creating a new ASIN requires these attributes.



Cause


In synchronization mode, the module updates stock if the offer exists on Amazon.

If it does not exist, it tries to create an offer based on an identical product already on Amazon.

If no such product exists, Amazon returns this error.



Solution


Use Sending Products (Creation) mode to create the missing product on Amazon.

Follow this guide: Sending Product Feed (Creation).


Updated on: 12/08/2025

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