Articles on: Amazon Marketplace (Prestashop)

The (EAN/UPC) code seems wrong. Skipping Product.

The export log shows this message:


Inconsistency for the product XXX-YYY(0/1) - The EAN/UPC code (4000005280510) seems wrong. Skipping product.



Why this message?


The EAN code is required on most marketplaces (unless you're exempt).


This means the EAN code for your product is invalid:

→ It doesn’t match a valid code issued by GS1.



Example of valid EAN code:


Valid EAN code example


⚠️ EAN codes from free or random generators are not valid and are rejected by Amazon (same for UPC codes).



What to do?


  • Replace the code with a GS1-issued EAN
  • If using combinations, each variation must have its own EAN code





Updated on: 05/08/2025

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