SSL Issues – Disable SSL Verification
You may encounter one of the following error messages:
Cannot ping Amazon, please provide this URL to technical support
Warning: file_get_contents(): SSL operation failed with code 1. OpenSSL Error messages: error:14090086:SSL
curl: (60) SSL certificate: unable to get local issuer certificate
These errors are usually caused by missing or misconfigured SSL certificates on your server.
How to check and bypass temporarily
- Activate Expert Mode
- Go to the module's Advanced Settings:
- Check the “Disable SSL Verification” option:
If the module starts working again, this confirms an SSL issue. Contact your hosting provider and ask them to audit the server’s SSL settings.
The module requires a secure connection to Amazon using trusted Root Certificates.
More details: Root certificate – Wikipedia
Once your host fixes the configuration, uncheck “Disable SSL Verification” to restore secure communication.
Updated on: 23/07/2025
Thank you!