Offer Synchronization

Prerequisites

Before starting, make sure you have:

• Validated your catalog structure
• Understood the difference between an offer and a product
• Verified that your products are eligible for sale on Amazon

Catalog > Amazon > Offers

In Catalog > Amazon > Offers, you can access the operations for sending your offer feeds.

The module uses a queue containing products marked as “Update”. If no products are in the queue, you can:

• Manually select products
• Or let automatic logging detect changes

📦 During sale periods, discounted prices will also be taken into account thanks to the sales and promotions management

Sending and Updating Offers

By default:

• The module sends only quantities and prices
• It updates existing offers on Amazon (no creation)
• The unique identifier used is the SKU, corresponding to the Reference field in PrestaShop

📊 Once the feed is sent, check the Report tab to verify Amazon's feedback.

In Case of Malfunction

Before contacting support, ensure that:

• Your products are eligible
• Logging is functional (check entries in the Tools tab)
• You consistently review the Report after every feed submission

🛠️ If support is needed, make sure to provide:

• The generated JSON file: how to generate it
• The report: how to retrieve it

⏱️ To automate the process, you can configure a cron job in the Scheduled Tasks tab.

Updated on: 03/07/2025