PHP configuration limitations

If you’re experiencing technical problems with the module, this guide will help you verify your server settings.

Where to find PHP Info

1. Go to the module’s Information tab
2. Click on PHP Info

Required PHP settings

1. memory_limit

• Minimum: 256M
• Recommended: 512M if you have over 10,000 products

2. max_input_vars

• Minimum: 10,000
• Add +4,000 for every 4,000 categories
• Double this value for each additional country (Amazon Europe or International)

3. max_execution_time

• Minimum: 300
• Adjust according to the number of products (up to 10,000)

If Suhosin is enabled

Search for “Suhosin” in your PHP Info.

If active, also check:

• suhosin.request.max_vars
• suhosin.post.max_vars

➡️ These values should follow the same rule as max_input_vars.

What you should see in PHP Info (example)

memory_limit         256M
max_input_vars       10000
max_execution_time   300

Official PrestaShop reference

https://www.prestashop.com/blog/en/php-ini-file/

Don’t have access to change these settings?

Contact your hosting provider and ask them to increase these values.

This is standard practice — even PrestaShop’s free Cloud plan includes:

• 512M memory
• 300 seconds execution time
• 10,000 max_input_vars

Important: Do NOT do this

Do NOT try to place a PHP.ini or .htaccess file in the module directory.
It won’t work and will waste both your time and ours.

Always modify these values at the server level through your host.

Updated on: 04/08/2025