Importing Amazon Orders

Manual Import Steps

1. Go to Catalog > Amazon > Orders.
2. Select the desired dates and statuses.
3. Click Show Orders.
4. A list will appear: you can import orders individually, or select multiple lines and click Import Selected Orders.

Automating the Import

The module offers an automatic import script.

However, we recommend starting with manual import to fully understand the process.

Once everything is clear and confirmed, you can automate it.

👉 See the Scheduled Tasks guide

Pre-Import Conditions

Before importing:

• Make sure products are available and active in PrestaShop:

👉 Learn more

• For products that are out of stock, check your settings:

👉 Import an out-of-stock product

• Amazon carriers (in the Shipment column) must be mapped to a PrestaShop carrier:

Go to the Marketplace tab in the module and select the corresponding marketplace (e.g. 🇫🇷 for Amazon France).

👉 Carrier mapping instructions

After Import

Amazon orders will appear in your regular PrestaShop order list.

They are identified by:

• A payment method “Amazon”
• An extra tab in the order detail page

⚠️ Key Requirement

The PrestaShop "Reference" field must match the Amazon "SKU" field.

➡️ If the SKU is not found, the order will not be imported.

Updated on: 03/07/2025