Articles on: Amazon Marketplace (Prestashop)

Inconsistency for the product (x/y) – The combination/variant has no Main Reference

Error: Missing Master Reference


Export log message:


Inconsistency for product (x/y) – Is a Combination/Variant and has no Master Reference



Cause


The product sheet does not follow the catalog structure recommendations.

For a product with combinations, the master reference (field "Reference") is missing in the main product sheet.



Solution


  1. Open the product sheet in PrestaShop.
  2. In the Information tab, fill in the Reference field (master reference of the product).
  3. Save the product, then re-run the export.


Master reference on product sheet


Updated on: 11/08/2025

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