Exception regarding the image feed

When a product is sent in creation mode, the module does not send images right away. Here’s why:

Technical reason

Amazon processes feeds on multiple servers in parallel.

If product data and images are sent at the same time:

• The server handling images may not yet recognize the SKU
• Result: image feed fails

This issue was common in older versions of the module.

What does the module do?

During product creation:

• The module flags the product to be updated in a future offer feed
• This allows image upload to happen later, safely

What you should do

1. Go to the Offers tab
2. Check the box "Send Images"
3. Click "Send"

➡️ The images will be uploaded and linked to the product on Amazon.

Image display delay

It may take some time before images appear on Amazon.

Why are other images shown?

Amazon decides which images to display based on:

• Image quality
• Seller reputation
• Product content history

If your images aren’t shown, Amazon chose another seller’s images it considers better.

Summary

• Images are not sent with product creation to avoid feed errors
• Send them later with the offer feed by checking "Send Images"
• Amazon may show other sellers' images based on quality or relevance

Updated on: 04/08/2025