Articles on: Amazon Marketplace (PrestaShop)

Error: Missing Write Permissions

If you see one of the following messages:

You have to set write permissions to the /var/www/modules/amazon/export directory

You must grant write permissions to the directory: xxx/yyy

This means the Amazon Marketplace module cannot write to certain folders.

How to Fix This

Connect to your server via FTP using a client like FileZilla.
Navigate to the module’s folder: /modules/amazon
Right-click the folder mentioned in the error, then select File permissions:
Enable full write permissions (read, write, execute):
Click OK to apply the changes.
Repeat the process for the following folders:

validate/xsd
import
export
settings
and all their subfolders and files

⚠️ Important: Do this only for data folders (validate/xsd, import, export, settings). Do not change permissions on folders containing PHP files, as some hosting providers may require stricter permissions for security.

👉 For OVH users, refer to this guide: https://www.ovh.com/us/g1987.how_to_fix_the_500_internal_server_error

Updated on: 29/07/2025

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