Articles on: Amazon Marketplace (Prestashop)

CreatedBefore date or the LastUpdatedBefore date is later than …

When importing orders, or exporting offers, you have one of these error message:

The CreatedBefore date or the LastUpdatedBefore date is later than two minutes before the time that your request was submitted

Request has expired ****

Request signature is for too far in the future. Timestamp date: 2015-11-08T06:04:11Z. Currently, 50 percent of requests that are more than 15 minutes in the future will be rejected. ****

Go to the module Information tab. You will see a drift column in the Status section.

If this drift is important, more than 60 seconds, it simply means that your server is not on time.

Amazon tolerates only 3 minutes’ difference between your server and theirs, which is normal considering that there are payments involved.

Ask your host, your webmaster or your outsourcer to correct the time in the machine.

We also recommend that you set up synchronization by NTP.

Solution: Set the time on the server

Note that regularly the fact is disputed by the host and that also very often the case is finally proven. Do not get back to us on the subject without tangible elements demonstrating that the time on the server is correct!

Updated on: 19/05/2025

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