Articles on: Amazon Marketplace (Prestashop)

CreatedBefore date or the LastUpdatedBefore date is later than …

Example error message


The CreatedBefore date or the LastUpdatedBefore date is later than two minutes before the time that your request was submitted Request has expired Request signature is for too far in the future. Timestamp date: XX.



Meaning


Your server clock is not correct.

Amazon only allows a maximum time difference of 3 minutes between your server and theirs.



How to check


In the module Information tab, look at the Remote column in the Status section.

If it's red, the server time is wrong.





Solution


  1. Ask your hosting provider, webmaster, or system administrator to correct the server time.
  2. Set up automatic time synchronization via NTP.


⚠️ Hosting providers sometimes dispute this, but it is often the actual cause. Provide evidence that the server time is correct before contacting support again.


Updated on: 13/08/2025

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