Carriers Modules
Carriers/Modules are inactive and flagged
Why does this happen?
Some carriers like Relais Colis are not standard carriers, but carrier modules.
This means they require user interaction (e.g. selecting a pickup point).
⚠️ The marketplace module is an automated system — it cannot handle this interaction.
As a result, trying to use such a carrier can cause the module to crash, especially during operations like order import.
👉 This is why carrier modules are excluded by default from marketplace modules.
Recommended solution
- Go to Shipping > Carriers
- Create a new manual, inactive carrier, e.g.:
Relais Colis (Marketplace)
- Do not activate it for front office use
- Assign it to the marketplace module only
Updated on: 01/08/2025
Thank you!