Articles on: Amazon Marketplace (PrestaShop)

Amazon reports General Product Safety Regulation warnings or missing safety information

Amazon may request additional GPSR (General Product Safety Regulation) information for your products.


The module supports sending the following GPSR fields to Amazon:


  • GPSR Safety Attestation
  • Manufacturer’s Email or Electronic Address
  • Responsible Person’s Email or Electronic Address


Configure GPSR information in the module


These fields can be configured in your product profiles:


https://doc.common-services.com/en/article/configuring-a-profile-1kvy93l/


Once configured, this information can be sent to Amazon by sending a synchronization feed with the option Extended Data enabled.


To do this:


  1. Select the products
  2. Go to: Catalog > Amazon > Offers
  3. Enable the option: Extended Data
  4. Click: Verify
  5. Then click: Send to Amazon


Important limitation


Amazon may also request additional responsible person or manufacturer information such as:


  • Name
  • Address
  • Phone number
  • Email
  • City
  • Zip Code
  • Country


This information must be entered directly in the:


Amazon Seller Central > Account Health section.


This data cannot be added to the product information itself and cannot be sent by the module.

Updated on: 15/05/2026

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