“Amazon Remote Cart” Feature

What is it?

In multichannel sales, one major risk is selling the same product at the same time on multiple platforms (your store, Amazon, etc.), especially if only one unit is in stock.

This can lead to:

• A cancelled order for a customer — poor experience.
• A penalty from Amazon for unfulfilled sales.

The Solution: Amazon Remote Cart

The module introduces a system to reserve products that are in the process of being purchased on Amazon.

If you enable "All Orders" import, you may see orders with the "In Cart" status:

How does it work?

1. Amazon creates a Pending order (not yet paid).
2. The module detects it and marks the product as "In Cart".
3. The item is temporarily removed from your store’s stock.
4. It is now reserved for the potential Amazon buyer.

As a result, the product cannot be sold:

• On your PrestaShop store
• On other connected marketplaces (depending on update frequency)

What happens next?

• If the order is confirmed on Amazon → stock stays deducted.
• If the order is cancelled or expires →

→ The item is restocked in your shop after a 4-hour delay.

Benefits

• Prevents overselling out-of-stock items
• Improves customer satisfaction
• Boosts your Amazon seller rating

Updated on: 09/07/2025