What are the delivery statuses?
Your packages can have one of the following statuses:
Status | Description | Action triggered on Shopify |
|---|---|---|
PICKED UP | The package is picked up, or in processing. | Delivery marked as picked up (confirmed). |
RECIPIENT INFORMED | The recipient has been notified. | Delivery marked as picked up (confirmed). |
IN DELIVERY | The package is being delivered, in transit, or ready to be shipped. | Delivery marked as in_transit. |
DISTRIBUTED | The package has been distributed. | Delivery marked as picked up (confirmed). |
SORTED | The package has been sorted. | Delivery marked as picked up (confirmed). |
SHIPPED | The package has been shipped. | Delivery marked as out_for_delivery. |
PICK UP | The package is available, ready for collection at the collection point. | Delivery marked as delivered. |
DELIVERED | The package has been delivered. | Delivery marked as delivered. |
RETURNED RECIPIENT | The package has been returned. | Delivery marked as canceled. |
ERROR | The package delivery is in error. | Delivery marked as error. |
UNKNOWN | The status is unknown (an anomaly is possible). | N/A |
Updated on: 29/04/2025
Thank you!