Articles on: CS Amazon Sync (Shopify)

Valid Tracking Rate warning

This is a topic well documented by Amazon; https://sellercentral.amazon.com/gp/help/external/G201817070?language=en_US

For a good consumer experience, it is required to send a valid tracking number with the corresponding carrier name.

Here is what would happen if this is not the case;



In the Help Center, in the App > Help > FAQ, you will find a topic "How to well configure Shipping Rules"

Just follow it and ensure that your rules are well configured.

Updated on: 14/01/2025

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