Articles on: CS Amazon Sync (Shopify)

Error: SQLSTATE[HY000]: General error: 1205 Lock wait timeout exceeded; try restarting transaction, please contact our support and mention

Error 3: SQLSTATE[HY000]: General error: 1205 Lock wait timeout exceeded; try restarting transaction, please contact our support and mention incident id


Description: This error means Amazon quota has been reached.


Possible Cause:

  • Too many requests were made to update shipping statuses in a short span of time.


Resolution Steps:

  1. Allow time for the fulfillment statuses to be updated in the next process.
  2. If the issue persists, contact our live chat support

Updated on: 15/07/2025

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