Articles on: CS Amazon Sync (Shopify)

Error: SQLSTATE[HY000]: General error: 1205 Lock wait timeout exceeded; try restarting transaction, please contact our support and mention

Error 3: SQLSTATE[HY000]: General error: 1205 Lock wait timeout exceeded; try restarting transaction, please contact our support and mention incident id

Description: This error means Amazon quota has been reached.

Possible Cause:
Too many requests were made to update shipping statuses in a short span of time.

Resolution Steps:
Allow time for the fulfillment statuses to be updated in the next process.
If the issue persists, contact our live chat support

Updated on: 28/03/2025

Was this article helpful?

Share your feedback

Cancel

Thank you!