> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://doc.common-services.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Informations - Erreurs Courrantes

Le module vérifie la configuration et l’environnement (onglet **Informations**).

Si un message n’est pas listé ici : [Support CDiscount](https://doc.common-services.com/fr/article/support-cdiscount-1bdtiid/).

## Avertissements PHP

### Temps / mémoire

> PHP value: max_execution_time recommended value is at least 120. your limit is currently set to 60

> PHP value: memory_limit recommended value is at least 256MB. your limit is currently set to 120MB

*(Libellés actuels du module, souvent en anglais.)*

Voir : [Limitations de configuration PHP](https://doc.common-services.com/fr/article/les-limitations-de-configuration-php-1l7cyr5/)

### Autres limites PHP

> Your PHP configuration limits the maximum number of fields to post in a form : … for max_input_vars. Please ask your hosting provider to increase this limit.

Si Suhosin est actif, augmentez aussi `suhosin.request.max_vars` / `suhosin.post.max_vars` (voir l’article PHP ci-dessus).

## Problèmes AJAX

> AJAX execution failed. Please first verify your module configuration. If the problem persists please send a screenshot of this page to the support.

Voir : [Erreur AJAX](https://doc.common-services.com/fr/article/erreur-lexecution-du-script-ajax-a-echoue-svbhln/)

Causes fréquentes :

1. URL du BO différente du domaine PrestaShop (ex. `maboutique.com` vs `www.maboutique.com`) — utilisez **exactement** la même URL
2. Règles hébergeur / permissions — voir aussi [Permissions](https://doc.common-services.com/fr/article/problemes-de-permissions-droits-en-ecriture-11720fw/)

## Autres alertes fréquentes (Informations)

> You have to set write permissions to the …/modules/cdiscount/export directory and its subsequents files

> You didn't checked yet any category, in category tab

> Be carefull, your shop is in maintenance mode, the module might not work in that mode

> Your are currently connected with the following domain name: … This one is different from the main shop domain name set in "Preferences > SEO & URLs": …