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# Why Full Price Is Sent to Amazon Despite a Specific Price or Discount - Amazon Marketplace Plus

If you have configured a specific price (e.g., -40% with no date limit) and checked the **On sale** box on a product, you may notice that the module still exports the full regular price to Amazon.

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## Why Does This Happen?

Amazon manages discounts using two distinct mechanisms: **permanent price reductions** and **timed promotional sales**. The module determines how to handle your discount based on the combination of the **"On sale"** flag and the **date range** of your specific price.

When **"On sale"** is checked on a product in PrestaShop, the module expects a **timed promotion with start and end dates**:

* Since your specific price has **no start/end dates**, the module cannot create a timed promotion for Amazon.
* Because the **"On sale"** flag is active, the module is prevented from baking the discount directly into the standard item price.
* **Result:** The module falls back to sending only the full regular price.

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## How Product Settings Affect Amazon Pricing

| Specific Price Setup | "On Sale" Flag | What Amazon Receives |
| ---- |
| Discount without dates | **OFF** | **Discounted price** (e.g., -40% baked into standard price) |
| Discount with From/To dates | **ON** | **Full price + Timed Amazon sale price** |
| Discount without dates | **ON** | **Full regular price only** *(Your current issue)* |

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## How to Fix It

Depending on how you want the discount to appear on Amazon, choose one of the following solutions:

### Solution 1: Permanent Discount on Amazon
If you want the product to always be sold at the discounted price on Amazon:
1. Open the product in your PrestaShop back office.
2. **Uncheck / disable** the **On sale** checkbox.
3. Keep your specific price as-is (without date limits).
4. Resend your product prices to Amazon.

### Solution 2: Timed Promotion / Sale on Amazon
If you want Amazon to display a strike-through sale price:
1. Open the product in your PrestaShop back office.
2. Edit the product's **Specific price**.
3. Set a specific **From** and **To** date range for the discount.
4. Keep the **On sale** checkbox enabled.
5. Resend your product prices to Amazon.