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# Why am I getting “SSL certificate problem: certificate has expired” during order import?

You may sometimes see an error message in your logs or during a manual import that mentions:

“SSL certificate problem: certificate has expired”

This message indicates that the secure connection between your server and the marketplace API cannot be established.

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## What does this mean?

This error occurs when the security protocols used by the module to establish a secure connection encounter outdated validation parameters. In most cases, it is due to an older module structure failing to match current marketplace security and connection requirements.

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## Is this a known issue?

This error is common in older versions of the module, specifically **versions released before 5.4.11**.

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## Impact on the module

When this error occurs:

* order imports (manual or scheduled) will fail completely
* stock and product synchronizations will be blocked
* the module cannot connect securely to the marketplace API endpoints

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## How to resolve the issue?

To resolve this issue, the module must be updated to its latest version, which contains the necessary security and compatibility fixes.

Please follow these steps:

* Contact our technical [support team](https://doc.common-services.com/en/article/contact-o796v9/)
* Explain the issue you are experiencing
* Request the latest version of the module to update your system