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# Order Import - API processing and constraints gaps - Amazon Marketplace Plus

The order import script runs **automatically** if all ideal conditions are met:

* Order confirmed by Amazon  
* Payment approved  

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## Common Exceptions

Some orders may **not be imported immediately**:

* Amazon requests ID or documentation from the customer  
* FBA orders not shipped with express delivery (Amazon intentionally applies a delay)  

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## About FBA Orders

* The module **also imports FBA orders**  
* A **2-day observation window** is applied, since Amazon may delay standard shipments  

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## Cron Job Frequency

🚫 **Do not increase **[cron job frequency](https://doc.common-services.com/en/article/scheduled-tasks-amazon-marketplace-plus-1j9uidk/#4-orders-url-to-import-orders):

* It will **not increase the number of imported orders**  
* Amazon enforces **API quotas** – excessive requests can block imports  

*Recommended frequency*: **every hour**

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## Problem: Missed Orders

* API quotas prevent extending the observation window  
* Amazon’s processing delays may cause some orders to be skipped  

✅ **Solution**: configure fallback cron jobs  

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## Recommended Fallback Sessions

To capture orders missed in the initial import:

* **FBA Orders**: add `&recheck=1` to the import cron URL  
  → Set up a separate daily cron job  

* **Standard Orders (non-FBA)**: add `&doublecheck=1`  
  → Set up a separate daily cron job