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# "List Price" is required but missing.

## Error Message:

When creating products on Amazon, you may receive the following error:

||| "List Price" is required but missing.

![](https://storage.crisp.chat/users/helpdesk/website/-/3/f/a/8/3fa8ee645cd13200/image_1fg5wlk.png)
---

## Why this error occurs

When sending products in [**Create**](https://doc.common-services.com/en/article/product-creation-16rjqgl/) mode, Amazon may require additional attributes that are not loaded by default in the [**profile**](https://doc.common-services.com/en/article/configuring-a-profile-1kvy93l/).

In this case, Amazon requires the **List Price** attribute.

###### ⚠️ Important:  

The **List Price** is **not** your selling price.  
It corresponds to the **recommended retail price (MSRP / RRP)**.
---

## Where to see the error

You can find this error in:  

1. **Catalog > Amazon >** [**Reports**](https://doc.common-services.com/en/article/report-1ev67zk/)



2. **Select the Report ID**
![](https://storage.crisp.chat/users/helpdesk/website/-/3/f/a/8/3fa8ee645cd13200/image_is7nfa.png =814xauto)

3. **Click View Report**

![](https://storage.crisp.chat/users/helpdesk/website/-/3/f/a/8/3fa8ee645cd13200/image_1g8awlb.png =800xauto)

---

## How to fix the error

###### Method 1: Add the field manually

1. Open your Amazon [**__profile__**](https://doc.common-services.com/en/article/configuring-a-profile-1kvy93l/). 
2. Go to **Optional available fields**.
3. Click **Load**.
4. Search for **List Price**.
5. Click the **+** icon to add the field.

![](https://storage.crisp.chat/users/helpdesk/website/-/3/f/a/8/3fa8ee645cd13200/image_1tzw3ar.png =679xauto)

**Then configure the field:**

* Select the appropriate **currency** in **Allowed Values**.
* For **value\_with\_tax**, choose either:
    * A fixed value, or
    * A PrestaShop field such as **Retail price with tax** (recommended)

![](https://storage.crisp.chat/users/helpdesk/website/-/3/f/a/8/3fa8ee645cd13200/image_1v43tz9.png =524xauto)
---

###### Method 2: Use the List Price rule

Alternatively, you can configure it directly in the profile:

1. Scroll to **List Price Rule (MSRP)**.
2. Choose one of the following options:

    * **Disabled**
    * **Percentage** – Calculates the List Price by adding a percentage to your selling price (for example, +20%).
    * **Value** – Calculates the List Price by adding a fixed amount to your selling price.


![](https://storage.crisp.chat/users/helpdesk/website/-/3/f/a/8/3fa8ee645cd13200/image_29pioc.png =934xauto)
---

## Important step

###### Once the profile has been updated:

1. Select [**__Create__**](https://doc.common-services.com/en/article/select-products-op61wy/) as the operation (if creating new products).
2. Go to **Catalog >  Amazon > Products**.
3. Enable **Include List Price**.

![](https://storage.crisp.chat/users/helpdesk/website/-/3/f/a/8/3fa8ee645cd13200/image_a6mo0a.png =936xauto)

4. Verify that the List Price is configured and check for any missing required fields.

![](https://storage.crisp.chat/users/helpdesk/website/-/3/f/a/8/3fa8ee645cd13200/image_f2iien.png)

5. Send the products.

![](https://storage.crisp.chat/users/helpdesk/website/-/3/f/a/8/3fa8ee645cd13200/image_g8jydw.png)

||| Note: If Include List Price is not enabled, the List Price will not be included in the feed, even if it has been configured in the profile.
---

## Conclusion

This error indicates that Amazon requires the **List Price (MSRP/RRP)** for the selected product type.

To resolve it:

* Configure the **List Price** manually **or** use the **List Price Rule (MSRP)**.
* Enable **Include List Price** when sending the feed.
* Resend the products to Amazon.