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> Fetch the complete knowledge base index at: https://doc.common-services.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Installing + upgrading the module - Amazon Marketplace Plus

## Module Installation Procedure

The installation procedure is described on the official PrestaShop website:  
🔗 [View the documentation here](http://addons.prestashop.com/en/content/21-howto)

> Although this documentation is somewhat old, it remains fully valid. It covers all possible scenarios in detail, which is why we have not found it necessary to rewrite it.

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## If there is a problem with automatic installation

If the automatic installation from the back office fails, you can follow the **manual** installation procedure, also described in this PrestaShop documentation.  

If it fails, try uninstalling and reinstalling the module via FTP:

* Delete the `modules/amazonsaas` folder

* Then unzip the Amazon module file. You will find an `amazonsaas` folder inside. Please upload this folder via FTP into your `modules` folder.

If the error persists, please send screenshots of the errors (in debug mode if possible) to our [support](https://doc.common-services.com/en/article/support-amazon-marketplace-plus-azzto2/).
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## Module Update

The update procedure is **identical** to the installation.  
Whether you update via the back office or by FTP, your current settings **will not be overwritten**.

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## How to update the module:

1. Go to **Modules > Module Manager > Upload a Module**, and install the latest version of the Amazon module.

2. **After the update**, please follow these steps to avoid issues caused by cached data or unsaved settings:

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## 1. Save the module configuration

Navigate to **Modules > Amazon**, then click the **“Save the Configuration”** button.  
This saves all module settings, including any new ones introduced by the update.

![Save the configuration](https://storage.crisp.chat/users/helpdesk/website/-/3/f/a/8/3fa8ee645cd13200/prestashop-amazon-marketplace-_1q9ehtm.png)

📌 The "Save the Configuration" button is available on most tabs. If you don’t see it, switch to another tab where it is present and click it.

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## 2. Clear your browser cache

👉 [How to clear your browser’s cache](http://www.wikihow.com/Clear-Your-Browser's-Cache)

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## 3. Clear PrestaShop Smarty cache

Go to **Advanced Parameters > Performance**, then click **“Clear Cache”**:

![Clear the cache](https://storage.crisp.chat/users/helpdesk/website/-/3/f/a/8/3fa8ee645cd13200/prestashop-amazon-marketplace-_r8i0jo.jpg)