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# Importing Amazon Orders - Amazon Marketplace Plus

## Importing Amazon Orders

![PrestaShop Amazon Marketplace Orders Import page](https://storage.crisp.chat/users/helpdesk/website/-/3/f/a/8/3fa8ee645cd13200/prestashop-amazon-marketplace-_1nu6ts2.jpg)

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## Manual Import Steps

1. Go to **Catalog > Amazon > Orders**.
2. Select the desired **dates** and **statuses**.
3. Click **Show Orders**.
4. A list will appear: you can import orders **individually**, or **select multiple lines** and click **Import Selected Orders**.

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## Automating the Import

The module offers an **automatic import script**.  
However, we recommend starting with **manual import** to fully understand the process.  
Once everything is clear and confirmed, you can automate it.

👉 See the [Scheduled Tasks guide](https://doc.common-services.com/en/article/scheduled-tasks-amazon-marketplace-plus-1j9uidk/)

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## Pre-Import Conditions

Before importing:

* Make sure products are **available** and **active** in PrestaShop:  
  👉 [Learn more](https://doc.common-services.com/en/article/error-unable-to-import-an-order-of-an-inactive-or-unavailable-product-amazon-marketplace-plus-ejg82n/)

* For products that are **out of stock**, check your settings:  
  👉 [Import an out-of-stock product](https://doc.common-services.com/en/article/import-an-order-out-of-stock-product-amazon-marketplace-plus-u9sa7k/)

* **Amazon carriers** (in the *Shipment* column) must be **mapped** to a PrestaShop carrier:  
  Go to the **Marketplace** tab in the module and select the corresponding marketplace (e.g. 🇫🇷 for Amazon France).  
  👉 [Carrier mapping instructions](https://doc.common-services.com/en/article/countrieslanguages-tab-amazon-marketplace-plus-7awu08/#2-carrier-mapping)

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## After Import

Amazon orders will appear in your regular PrestaShop order list.

They are identified by:

* A **payment method “Amazon”**
* An **extra tab** in the order detail page

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||| The **PrestaShop "Reference"** field must **match** the **Amazon "SKU"** field.  
||| ➡️ If the SKU is not found, the order **will not be imported**.
