> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://doc.common-services.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Error: The product has several profiles in several categories - Amazon Marketplace Plus

### Error message:

||| Product “123” has several profiles in several categories !


---

## Why this error occurs

The module cannot determine which profile to use because:

* The product is assigned to **multiple categories**
* These categories are associated with **different profiles** in the module
* The **default category** of the product is **not one of the categories selected** in the module configuration

---

## Example

The product is linked to several categories in PrestaShop:  

![Category associations – Image 1](https://storage.crisp.chat/users/helpdesk/website/-/3/f/a/8/3fa8ee645cd13200/screenshot1726en_1ouudmd.jpg)

**Image 1:**

1. The product belongs to several categories
2. Its default category is **not selected** in the module

In the module configuration, the *Categories* tab shows two categories selected — each with a different profile — and neither matches the default category:  

![Module configuration – Image 2](https://storage.crisp.chat/users/helpdesk/website/-/3/f/a/8/3fa8ee645cd13200/prestashop-amazon-marketplace-_1my6apl.jpg)

➡️ The module cannot decide whether to use **Profile 1** or **Profile 2**.  
This profile overlap may cause export failure or incorrect data being sent to Amazon.

---

## How to fix it

Set the product’s **default category** to one that:

* Is **selected (checked)** in the module
* Has a **profile associated** with it

Correct setup example:  

![Assign default category – Image 3](https://storage.crisp.chat/users/helpdesk/website/-/3/f/a/8/3fa8ee645cd13200/prestashop-amazon-marketplace-_sjl1dr.jpg)

---

## Important note

The module does **not always use** PrestaShop’s default category automatically.  
If the category is **not selected in the module**, the product may be skipped during export.