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# Error: No product to send on Amazon - Amazon Marketplace Plus

By clicking the **Send** button, you see a message like:

||| No products to send on Amazon  
||| No products to delete  
||| No products to export!

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## Steps to follow

1. **Remove all unnecessary filters** in the [Filters](https://doc.common-services.com/en/article/filters-tab-amazon-marketplace-plus-13i0fc2/) tab of the module configuration.

---

### Sending Products (Creation)

* Check that the product is [eligible](https://doc.common-services.com/en/article/eligible-products-for-export-or-synchronization-amazon-marketplace-plus-180uova/)  
* Check that the product is [selected](https://doc.common-services.com/en/article/selecting-products-amazon-marketplace-plus-63kwn2/)  
* Follow the instructions: [Product creation mode](https://doc.common-services.com/en/article/creating-new-products-amazon-marketplace-plus-5evxbs/)

---

### Sending Offers (Synchronization)

* Check that the product is [eligible](https://doc.common-services.com/en/article/eligible-products-for-export-or-synchronization-amazon-marketplace-plus-180uova/)  
* Check that the product is [selected](https://doc.common-services.com/en/article/selecting-products-amazon-marketplace-plus-63kwn2/)  
* Follow the instructions: [Offer sync mode](https://doc.common-services.com/en/article/sending-syncing-offers-amazon-marketplace-plus-1pz0psa/)

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### Check the Queue

After clicking "Update" or "Create", ensure the action appears in the [Queue](https://doc.common-services.com/en/article/tools-tab-amazon-marketplace-plus-1522fro/) under the **Tools** tab (refresh the page):

1. ![Click on Create or Update](https://storage.crisp.chat/users/helpdesk/website/-/3/f/a/8/3fa8ee645cd13200/prestashop-amazon-marketplace-_1phv5yp.jpg)
2. ![Check the queue](https://storage.crisp.chat/users/helpdesk/website/-/3/f/a/8/3fa8ee645cd13200/prestashop-amazon-marketplace-_ld9o47.jpg)

---

## Tip

If the issue persists:

* Select only one [category](https://doc.common-services.com/en/article/categories-tab-amazon-marketplace-plus-1u6e0ok/)
* Ensure products in that category **have only one category assigned**
* Reapply the steps above