> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://doc.common-services.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Description of the columns

![](https://storage.crisp.chat/users/helpdesk/website/-/3/f/a/8/3fa8ee645cd13200/image_ludhgo.png)

1. Order ID. Green indicates the label has been generated, and gray if not.
2. Order creation date.
3. First and last name of the order's customer. The first name is truncated to 1 character.
4. Order destination.
5. Order delivery method.
6. Type of shipment. Default is Commercial shipment. Other options include: Commercial sample, gift, or document.
7. Insurance to apply (or not) to the package. Compatible with DOS (Metropolitan France only), BPR, A2P, and COLI delivery methods.
8. If a label exists for the order, you can print it individually by clicking this button.